Eq333 Privacy Policy — Your data is safe with us

01 What Data We Collect

We collect various types of information when you create and use an account on eq333. Under this privacy policy, the data collected falls into two main categories — information you provide directly and information collected automatically.

Information you provide directly:

• Full name and date of birth (for identity verification)
• Mobile number and email address (for communication purposes)
• National ID or passport number (for KYC verification)
• Residential address (for regulatory compliance)
• Payment method details (bKash, Nagad, Rocket number)

Automatically Collected Information:

• IP Address & Device Information
• Browser type and operating system
• Platform activity logs (login times, game history)
• Transaction Details & History
• Information Collected via Cookies and Tracking Technologies

02 How We Use Your Data

Eq333 uses the data it collects for the purposes listed below. Your information is never used beyond what is stated in this privacy policy:

Eq333 will never send you marketing messages without your consent. You can opt out of marketing communications at any time.

03 Cookie Policy

Eq333 uses cookies to ensure the best possible experience on the platform. In accordance with our privacy policy, we use the following types of cookies:

• Essential Cookies: Required for login sessions, security, and core platform functionality. These cannot be disabled.
• Performance Cookies: Used to measure site speed and performance. Activated on the basis of consent.
• Functionality Cookies: Used to remember your preferences such as language and theme.
• Analytics Cookies: Platform usage patterns are analyzed to help improve our services.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

04 Data Sharing and Disclosure

The core principle of eq333's privacy policy is that your personal data is never sold. However, data may be shared in the following limited circumstances:

• Service Provider Partners: Only the minimum necessary data is shared with trusted partners for payment processing, technical support, and customer service. These partners are also required to comply with our Privacy Policy.
• Legal Obligation: Data may be disclosed in response to a court order, regulatory directive, or a lawful request from a law enforcement authority.
• Fraud Prevention: Information may be reported to international regulatory bodies to prevent money laundering and fraud.
• Business Transfer: In the event of any business restructuring or merger at eq333, the new authority will also be bound to comply with this privacy policy.

05 Data Retention Period

Eq333 does not retain your data longer than necessary. The retention periods under our privacy policy are outlined below:

• Account Information: For the full duration the account is active and up to 5 years after closure (as required by law).
• Transaction Records: A minimum of 7 years in accordance with international financial regulations.
• Communication Logs: Customer service conversations are retained for up to 3 years.
• Marketing Information: Deleted immediately upon opt-out.
• Cookie Data: Session cookies are deleted as soon as the browser is closed; persistent cookies last a maximum of 12 months.

Once the designated retention period expires, your data is securely deleted or anonymized.

06 Your Data Rights

Under eq333's privacy policy, the following rights are fully protected:

• Right to Access Your Data: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted ("right to be forgotten").
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Right to Object: You have the right to object to any processing of your data for marketing or profiling purposes.

07 Children's Privacy Protection

Eq333's privacy policy has strict measures in place for child protection. Our platform is intended exclusively for individuals aged 18 and above.

• Eq333 never knowingly collects data from anyone under the age of 18.
• Age is verified at registration and minors are not permitted to create an account.
• If we are notified that a child's data has been collected, it will be deleted immediately and the account will be closed.

A note for parents — if your child attempts to access eq333, please notify our support team immediately.

08 Third-Party Connections

The eq333 platform uses third-party services such as game providers, payment gateways, and analytics tools. Our privacy policy clearly states that:

• All third-party partners are required to comply with eq333's privacy standards.
• Only the information required for payment processing is transmitted.
• Game providers only receive anonymous statistics related to gameplay.
• No third party has access to your full profile or payment details.

09 Security Measures

Eq333 uses industry-leading security technology to protect your data. The security measures covered under our privacy policy include:

• TLS 1.3 Encryption: All data transmissions are secured with state-of-the-art encryption technology.
• Two-Factor Authentication (2FA): Provides an additional layer of security when accessing your account.
• Firewall Protection: An advanced firewall system prevents unauthorised access.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Data Masking: Sensitive information such as card numbers is always displayed in masked form.
• Real-Time Monitoring: Suspicious activity is automatically detected and blocked.

That said, no platform can guarantee absolute security on the internet. Keep your password strong and never share it with anyone.

10 Privacy Policy Updates

Eq333 may update this privacy policy from time to time. For any significant changes, we will take the following steps:

• You will be notified via your registered email or mobile number before any changes take effect.
• A clear notice will be displayed upon logging in to inform you of any changes.
• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, 30 days' notice will be given before they take effect.

Continued use of the platform after changes are made will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly.